Cookie Policy

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Cookie Policy

Centresoft uses "Cookies" to tailor content and marketing, and to improve and adjust user experiences. To find out more about "Cookies", and the options available to manage them, please see below. By using this Centresoft website, you consent to our use of "Cookies".

This Cookie Policy was last updated on May 25th, 2018

Information about our use of cookies

Our website uses Cookies and similar technologies (collectively referred to as “Cookies”) to distinguish you from other users of our website. Cookies make the interaction between you and the website faster and easier by letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. 

A Cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

For more information about our use of technologies that are similar to cookies, and your opt-out choices, please see the Similar Technologies section under Types of Cookies below.

This Cookie Policy explains how Centresoft uses "Cookies". Centresoft may collect both personal and non-personal information from you when you use our website. For more information on how Centresoft collects, stores, uses and may transfer or disclose your information, please see our Privacy Policy.

When visiting our site you have options to enable or disallow Cookies. We use Cookies to optimize your visit, make your browsing and/or user experience as effective as possible, and let you know about offers and features that we think will interest you. This means that if you disallow Cookies, your use of our site may be impaired.

Depending on the Property you are using, and the country you are based in, Cookies may be set on your computer or device by either:

  • Centresoft - to recognize and associate activity with your computer or device when it visits a website. Cookies cannot be used to recognise or associate activity with your computer or device when it visits other third party websites.
  • Third Parties - to enable third party features or functionality to be provided on or through our websites (e.g. advertising and analytics). The third parties that set these Cookies may be able to recognise your computer or device both when it visits this or other websites that use the third party's features and functionality.

These Cookies will generally be either:

  • Session Cookies: These Cookies are only stored temporarily on your device during one browsing session or use of a website and are then deleted from your device when the website is closed; or
  • Persistent Cookies: These Cookies are saved on your device for a fixed period of time, when we need to know who you are for more than one use of a website. For example, we use this type of Cookie to store your preferences for your next visit to our websites.

We use the following Cookies:

  • Strictly necessary Cookies. These are Cookies that are required for the operation of our website. They include, for example, Cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services. 
  • Analytical/performance Cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. 
  • Functionality Cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting Cookies. These Cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

To learn more about your opt-out choices for Cookies, please see the Managing Cookies and Do Not Track Options section below. To learn more about your opt-out choices for technologies that are similar to Cookies, please see the Similar Technologies section below.

Managing Cookies and Do Not Track Options

You can review your options to manage Cookies by:

If you reject all Cookies, you may not be able to use certain features of our website.

You can block, enable or disallow Cookies by activating the setting on your browser that allows you to refuse the setting of all or some Cookies. However, we use Cookies to optimise your visit, make your browsing and/or user experience as effective as possible, and let you know about offers and features that we think will interest you. This means that if you disallow Cookies, your use of the website may be impaired.

Permission to use Cookies

By using the website you agree, and we will assume you consent, to receive Cookies unless you manage your Cookie choices by one of the means set out above.

Please also note that the use of information obtained by third party providers listed in the Cookies List below through Cookies placed by them is also subject to their own privacy policies. We encourage you to review the privacy policies of these third party providers, as their privacy practices may vary from ours. Information collected by Cookies may be associated with your registration account or user profile.

You can find more information about the individual Cookies we use and the purposes for which we use them in the table below:

  • Google Analytics (_gid, _ga, _gat)

    The _gid cookie tracks which instance of the website the user's are on and is used to differentiate between testers on the test sites, and real users on www. The _ga cookie is used to distinguish between users of the site for analytical purposes. The _gat cookie is used to throttle request rates when tracking analytics for Google Analytics.
  • SessionCam User (sc.ASP.NET_SESSIONID, sc.UserId, sc.Status)

    The sc.ASP.NET_SESSIONID cookie provides the details needed to compile a recording showing multiple pages visited during a visitor’s unique visit to a web site. The cookie is named "sc.ASP_NET_SESSIONID".

    SessionCam reporting console includes the ability to re-sort recorded sessions by unique user which uses the. This aggregates multiple visits from the same, unique user over a selected date/time range. The cookie "sc.UserId" is used to enable this report.

    The cookie "sc.Status" is set on the first load of SessionCam to store whether SessionCam is to record the session or not. The cookie also stores data for whether ServiceTick web surveys are configured to launch for this hostname.

  • Logged In User (user)

    This cookie is used when a user is logged in to the system and chooses to remember their login. This should only be used on private devices. Without this cookie, the user will be forgotten when the browser closes and is optional on log-in.
  • Facebook Pixel

    This Cookie is placed by Facebook. It enables CentreSoft to measure, optimise and build audiences for advertising campaigns served on Facebook. In particular it enables CentreSoft to see how our users move between devices when accessing the CentreSoft website and Facebook, to ensure that CentreSoft's advertising is seen by our users most likely to be interested in such advertising by analysing which content a user has viewed and interacted with on the CentreSoft website. For further information about the Facebook Pixel please see:
  • Hosting (SERVERID)

    This cookie is used by the servers load balancer to optimise the user’s performance. It tells the hosting solution which server you should use, improving performance drastically.
  • User (user_locale, user_region)

    The "user_locale" cookie remembers which language / localisation the user has selected to provide the user with translations in their locale. This doesn’t track any user data, just which locale they have chosen.

    The "user_region" cookie remembers which country the user has selected to provide the user with stock levels and prices in their locale. This doesn’t track any user data, just which country / region they have chosen.

  • Cookie Consent (cookieconsent_status)

    This cookie remembers that the user has approved the use of cookies on the site. If disabled, the user will be asked every time they visit the site.

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